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Overall Rating
4.3 out of 5
4.3 out of 5
Open Ratings Snapshot
Rating Snapshot (15 reviews)
5 stars
10
4 stars
3
3 stars
0
2 stars
0
1 star
2
Binding Capacity
4.7 out of 5
4.7 out of 5
Ease of Use
4.6 out of 5
4.6 out of 5
Performance and Durability
4.3 out of 5
4.3 out of 5
Punch Capacity
4.5 out of 5
4.5 out of 5
Safe Operation
4.7 out of 5
4.7 out of 5
Style & Design
4.4 out of 5
4.4 out of 5
13 of 87%of 15customers would recommend this product to others
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Product Reviews


Product Reviews
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Ratings summary
Overall Rating
4.3 out of 5
4.3 out of 5
Open Ratings Snapshot
Rating Snapshot (15 reviews)
5 stars
10
4 stars
3
3 stars
0
2 stars
0
1 star
2
Binding Capacity
4.7 out of 5
4.7 out of 5
Ease of Use
4.6 out of 5
4.6 out of 5
Performance and Durability
4.3 out of 5
4.3 out of 5
Punch Capacity
4.5 out of 5
4.5 out of 5
Safe Operation
4.7 out of 5
4.7 out of 5
Style & Design
4.4 out of 5
4.4 out of 5
13 of 87%of 15customers would recommend this product to others
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Product ReviewsReview This Product
User Rating
5 out of 5
5 out of 5
"Great Replacement"
Date:August 28, 2017
User Rating
5 out of 5
5 out of 5
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:August 28, 2017
Written By:
Location:Medium Office (50-250 employees)
Usage Pattern:Occasional Use
Industry:Government
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Alignment Guide, Binding Capacity, ease of use, Punch Capacity
" This machine is replacing 2 machines for us. We were using one to punch and one to bind..this machine does it all with great ease. So far so good! "
Response from Fellowes:By ASCSAugust 28, 2017
What a way to streamline your work! Thank you for choosing our Galaxy binder to simply your binding process.
+1point
1out of 1found this review helpful.
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User Rating
5 out of 5
5 out of 5
"Fabulous machine"
Date:June 30, 2016
User Rating
5 out of 5
5 out of 5
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:June 30, 2016
Written By:
Location:Small Office (5-50 employees)
Usage Pattern:Occasional Use
Industry:Marketing/Advertising
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Quality Construction, Punch Capacity, ease of use, Alignment Guide, Binding Capacity, Speed
" We are a repro house that does comb binding on a fairly frequent basis. Our old unit broke and so we quickly decided to purchase this unit from Fellowes. It was easy enough to use that I didn't need to instructions to get rolling, and soon knocked out 3 bound copies of about 150+ pages in no time. Seems durable and well constructed, I'd give it two thumbs up. "
Response from Fellowes:By ASCS June 30, 2016
Thank you for the two thumbs up!
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User Rating
5 out of 5
5 out of 5
"Life Saver"
Date:March 15, 2016
User Rating
5 out of 5
5 out of 5
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Date:March 15, 2016
Written By:
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
4 out of 5
4 out of 5
Style & Design
4 out of 5
4 out of 5
Pros: Punch Capacity, ease of use, Binding Capacity, Speed
Cons: Alignment Guide
" This product is such a life saver! It saves you so much time. The instructions are very easy to use. I love using this product. Our office went from a maual punch to an electric one, and its the vest decision ever. "
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User Rating
5 out of 5
5 out of 5
"Fabulous binding machine"
Date:February 11, 2016
User Rating
5 out of 5
5 out of 5
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:February 11, 2016
Written By:
Location:Medium Office (50-250 employees)
Usage Pattern:Daily Use
Industry:Education
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: Quality Construction, Punch Capacity, ease of use, Document / Comb Measurement Guide, Alignment Guide, Warranty, Safety Features, Binding Capacity, Speed, error proof!, beautiful design
" So happy we've purchased this electric binding machine. We had a manual one, and this is by far so easy and efficient to use. Would definitely recommend to others. "
0points
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Comments (1)Post Comment
Customer Avatar
Oregon
Updated Model Stinks
Posted March 12, 2019
We've owned several of the older versions of the Galaxy e500 machines. We've never had issues with them until years later and lots of heavy use. Considering the price point we felt we got our money's worth. However, this last week we had to replace our previous machine. Once the new one arrived I noticed the following things immediately when unboxing it: No Power Cord in the box. The controls were different, and not longer had the dial to adjust for covers. Yes, there is a switch, but sometimes you need to adjust it. There are also controls on the top of the machine that are now gone. After stealing the power cord from our other machine I tested it out. First punch I immediately notice that the metal die cuts didn't retract all the way, so when you tried to put in your next set of paper to punch it wouldn't go in all the way. To clear the bars you had to push the punch button to reset them. Also, once you get the bars to reset, and punch the next set they get stuck again, and you can't get the papers out without hitting the punch button yet again. I used to love this machine, but not now.
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User Rating
5 out of 5
5 out of 5
"FELLOWES PUTS THE "SERVICE" IN CUSTOMER SERVICE!!"
Date:January 13, 2014
User Rating
5 out of 5
5 out of 5
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Date:January 13, 2014
Written By:
Binding Capacity
5 out of 5
5 out of 5
Ease of Use
5 out of 5
5 out of 5
Performance and Durability
5 out of 5
5 out of 5
Punch Capacity
5 out of 5
5 out of 5
Safe Operation
5 out of 5
5 out of 5
Style & Design
5 out of 5
5 out of 5
Pros: ease of use, Quality Construction, Warranty, Punch Capacity, Document / Comb Measurement Guide, Safety Features, Binding Capacity, Speed, Alignment Guide, service after the sale
" Over a year ago, I purchased a Galaxy™ E 500 Electric Comb Binding Machine. When I recently started having problems with the machine, I called the Fellowes Customer Service Department expecting a lot of excuses instead of solutions. Boy, was I surprised! Jeff Canfield at Fellowes resolved my problem in a timely, friendly, and professional manner. So, if you are concerned with service after the sale, please consider a Fellowes! "
0points
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